At Ivy & Rose, we strive to deliver your order as quickly and efficiently as possible.

Delivery Time

Estimated Delivery Time = Processing Time + Shipping Time

Processing Time

Orders are processed within 1–3 business days (Monday to Friday).

Orders placed before 5:00 PM ET (Eastern Time) begin processing on the same business day. Please note that every order undergoes a short processing period before shipment.

Shipping Time

Once your order has been processed, the estimated delivery time is 4–12 business days (Monday to Friday).

In total, you can expect to receive your order within approximately 5–15 business days from the date your order is placed.

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Delivery Delays

During busy periods, holidays, or due to unforeseen circumstances, delivery times may occasionally be longer than expected.

We work hard to process and ship every order as quickly as possible and appreciate your patience should any delays occur. If there are significant delays affecting your order, we will keep you informed.

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Shipping Partners

We work with trusted shipping carriers, including Canada Post, Purolator, and FedEx, to ensure reliable and secure delivery across Canada.

All orders include tracked shipping, allowing you to monitor your package from dispatch to delivery.

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Shipping Options

We aim to make your shopping experience as convenient as possible.

• Free Shipping Across Canada on qualifying orders.

• Tracked & Insured Shipping with priority handling is available for an additional fee.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking information to follow your package every step of the way until it arrives at your delivery address.

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Customer Support

If you have any questions regarding your order or shipment, our Customer Support team is happy to assist you.

Email: info@ivyandrose-canmore.com

We aim to respond to all inquiries within 24 business hours, Monday through Friday.